Privacy Policy

1. Interpretation

The words of which the initial letter is capitalized have meanings defined under the following Clause 2. The following definitions shall have the same meaning, regardless of whether they appear in singular or in plural form.

2. Definitions

For the purposes of this Privacy Policy:

• “Advertisement” refers to details (Ours or of Third Party) that may be displayed on the Platform stating the details of this model. The term shall also be interpreted in context enumerated differently on specific clauses in this Privacy Policy.
• “Application/App” means the Daiv mobile application for accessing and watching Content, including all features and functionalities and user interfaces.
• “Cache” means a high-speed data storage layer which stores a subset of data, typically transient in nature.
• “Foundation” refers to DAIVBHARATHI TECHNOLOGIES PRIVATE LIMITED
• “Consent” means freely given, specific, informed, and unambiguous agreement by the user to the processing of their personal information.
• “Cookies” are small files that are placed on Your computer, mobile device or any other device, by Our Platform, containing the details of Your browsing history on Our Platform.
• “Device” means any IT device that can access the Platform such as a computer, a cellphone, handheld device and/or a digital tablet.
• “Non-Personal Data” shall mean data that is not Personal Data.

3. Personally Identifiable Information

“Personally Identifiable Information” shall mean information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

• “Personal Information/ Data” means any information that relates to a natural person, which, either directly or indirectly or in combination with other information available with Us, can identify an individual.
• “Sensitive Personal Data or Information” means sensitive information of any individual relating to password; physical, physiological and mental health condition; sexual orientation; medical records; biometric information; any detail relating to the above as provided to or received by Us for processing or storage. However, any data/ information relating to an individual that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other applicable law shall not qualify as Sensitive Personal Data.
• “Services” means the Daiv mobile application, to Users for accessing and watching Content, including all features and functionalities, the application, and user interfaces and software and websites/ web pages associated with the Service.
• “Site(s)” means collectively all online platforms, applications other digital services owned, operated, or controlled by Us that link to/or display this Privacy Policy.
• “User” means the individual accessing or using the Platform, or the Foundation, or other legal entity on behalf of which such individual is accessing or using the Platform, as applicable.

4. This Privacy Policy Has Been Designed and Developed to Help You Understand the Following

• The type of Personal Information that the Foundation, through its Platform collects from its User(s).
• The purpose of the collection of means and modes of usage of such Personal Information by the Foundation.
• How and to whom the Foundation will disclose such information.
• How the Foundation will protect the Personal Information that is collected from the User(s); and
• How Users may access and/or modify their Personal Information.

5. Collecting and Using Your Personal Data

What We Collect

We collect the data provided by you as User Profile Data. This information is primarily needed to maintain the security and operation of our sites, and for our internal analytics and reporting purposes. While using Our Platform, We may ask You to provide Us with Your following Personal Data:

• Username
• Email Address
• Phone number
• Date of birth
• Gender
• Profile Photo
• Bio
• Location

We collect Your Personal Information and Personally Identifiable Information (PII). Personal Information means and includes all the information related to an identified or identifiable natural person. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We collect Personal Information that You voluntarily provide to Us when expressing an interest in obtaining information about Us or Our products and services when participating in activities on the Sites or otherwise contacting us. The type of data collected as PII includes full name, address, date of birth, contact information.

When You use Our Platform through Your device, We may receive information about Your location and Your device, including a unique identifier number (UIN) of Your device, device model, unique device identifiers, operating systems, apps versions, advertisement identifiers and mobile network information. We may use this information to provide You with location-based Platform including but not limited to search results and other personalized content.

While using Our platform, details such as mobility data, geolocation, movement patterns, distance traveled and network carrier may be collected when You use Our application available on mobile and other hand-held devices. Communications details such as the metadata and other Personal Sensitive Data We get from communications done through e-mails, SMS, instant messages and calls.

In addition to the above, We may obtain and use the following Personal Data about You and anyone You chose to add to Our Platform. We also collect Usage Data generated from the circumstances below:

• Correspondence: Any correspondence We have with Users or should the Contact Us.
• Your preferences & Installed Apps Data: Your preferences and settings such as time zone and language.
• Your searches and other activities: The search terms You have looked up and results You selected.
• Your browsing information: How long You used Our Platform, and which features You used; the ads You clicked on.
• Your Calendar Data: We can integrate this Platform features like event reminders, community meeting, and religious event notification.
• Your Search: Details of Your visits to Platform, which includes without limitation location and traffic data, weblogs, resources You access and other communication data.
• Your Content: Information You provide through Our Platform, including Your email address, phone number, name, and details of the product search.
• Your Public Posts: You also may provide information (such as ratings, reviews, tips, photos, comments, likes, bookmarks, etc.) to be published or displayed on publicly accessible areas of Our Platform or transmitted to other third-parties Platforms.
• Location: When You use one of Our location-enabled services, We may collect and process information about Your mobile device’s GPS location and the time the location information is recorded.
• Usage Data: Collected automatically, including IP address, browser type, pages visited, time spent, unique device identifiers and other cyberdiagnostic data.
• Device: Unique identifier number, device model, operating systems, versions, file names, advertisement and mobile network information.
• Gaming Interaction Data: When You use the gaming feature of Our Platform, We shall track progress, reward achievements and personalize the gaming experience. (We provide coins)
• Analytics Data: Device type, IP address, crash logs and performance metrics.
• Invite Data: Email addresses or contact information for invited friends or colleagues.
• Admin Data: Actions taken by the moderators and admins (approvals, deletions, bans, warnings).
• If You permit the Platform to access Your location, We may also collect the precise location of Your device when the Platform is running in the foreground or background. We may also derive Your approximate location from Your IP address.
• Like many businesses, We also collect information through cookies and similar technologies.
• We may obtain information about You from other sources, such as public databases, joint marketing/advertising partners, as well as from other third parties.

6. How We Collect

• Personal Data: Directly from You when You provide it to Us voluntarily; and/or as You navigate through Our Platform (usage details, IP addresses, cookies, web beacons and other tracking technologies).
• Non-Personal Data: Statistical and other analytical information collected on an aggregate basis from all User(s) on the Platform.
• Usage Data: Date, time, browser type, and navigation history, used for security audit, trend analysis, system administration, community meetings, religious event notifications, and usage patterns.
• Purpose limitation: We collect Personal Data only for specified, explicit and legitimate purposes.

7. Why We Collect and How We Use Data Collected

The Foundation may use Personal Data for the following purposes:

• To enter a contract with You with Your Consent for legitimate business interests.
• To facilitate account creation and login process, including when You link a third-party account such as Google or Facebook.
• To send You marketing, advertising and promotional communications if you provide explicit consent by opting in.
• To post testimonials and content data with Your Consent. To update or delete a testimonial, contact Support@daiv.co.
• To Content Data and Monetization, including contextual advertising on user-generated content.
• To protect Our Sites (for example, for fraud monitoring and prevention).
• To enforce Our terms of use and other policies.
• To provide and maintain Our Platform, including to monitor the usage of Our Platform.
• To manage User accessibility and provide ease of access to Visitors.
• To contact User(s) by email, telephone calls, SMS, or other equivalent forms of electronic communication.
• To provide User(s) with news, special offers and general information about other goods, services and events, unless Visitors have opted not to receive such information.
• To provide Customer Support.
• To messaging data: Metadata around messaging patterns may be used to enhance targeted advertising on user engagement levels.
• Device Advertiser IDs and IP Addresses to target ads through Demand Side Platforms (DSPs) and Campaign Managers.
• Compliance with law: To comply with applicable Laws, court orders, government and law enforcement agencies’ requests.
• For other purposes such as data analysis, identifying usage trends, determining the effectiveness of Our campaigns and to evaluate and improve Our Platform, products, services and Your experience.
• Managing and Collating Feedback/Reviews.

8. Use of Data Collected

We carefully collect information while taking on the role of a Data Fiduciary according to the DPDP Act and assume the role of both Data Controller and Data Processor. We may share Your personal information with Service Providers, for storage, with Your Consent, and with Third-Party Service Providers. DAIVBHARATHI TECHNOLOGIES Private Limited, a company incorporated and existing under the Companies Act, 2013, having its registered office at First Floor, #63, Ambition Arcade, 1st Main Rd, KHB Colony, 7th Block, Koramangala, Bengaluru, Karnataka 560095, is listed among such parties. This list will be updated periodically on this Privacy Policy.

9. Why We Collect Cookies

Cookies are small text files that are placed on Your computer by Platforms that You visit. Mobile applications use requisite permissions and Software Developments Kits (SDKs). We, and third parties with whom We partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies. First-party, third-party, persistent, session, advertising/target cookies, and web beacons may be used. You may refuse browser Cookies by activating the appropriate setting on Your browser.

10. Retention/Storing of Your Data

We will only keep Your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a long retention period is required or permitted by law. When We have no ongoing legitimate business need to process Your Personal Information, We will either delete or anonymize it, or securely store it until deletion is possible.

11. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Foundation’s operating offices and in any other places where the parties involved in the processing are located. Your Consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

12. Disclosure of Your Personal Data

We may share information with corporate partners, affiliates, third parties, in business transactions, and with law enforcement when required. The listed third party is DAIVBHARATHI TECHNOLOGIES Private Limited, First Floor, #63, Ambition Arcade, 1st Main Rd, KHB Colony, 7th Block, Koramangala, Bengaluru, Karnataka 560095.

13. Your Rights Under This Privacy Policy

• Right to access.
• The right to rectification.
• The right to correction and erasure.
• The right to restrict processing.
• The right to object to processing.
• The right to data portability.
• The right to withdraw Consent.
• The right to nominate another person to exercise rights in the event of death or incapacity.

14. Security of Your Personal Data

We value, respect, and seek to protect Your privacy, and as a result, We have taken the necessary steps to ensure that We are in compliance with all applicable laws, including the Information Technology Act of 2000 (“the IT Act”) read along with the Digital Personal Data Protection Act (“the DPDPA”). While We do Our best to offer security that meets industry standards, We cannot guarantee or assure the total security of any information transmitted by You to Us.

15. CHILDREN'S PRIVACY

If You are under the Age of Majority and continue accessing the Service, the Foundation will assume that such access/ utilization of the Service is being done only with the involvement and express consent of Your parent/ legal guardian and that You have reviewed this Privacy Policy along with Your parent/legal guardian and that Your parent/legal guardian understands and agrees to it on Your behalf. If You are under the Age of Majority at the time of accessing and/or using the Service, Your access and usage of the Service shall be deemed to be subject to parental/legal guardian consent and under parental/legal guardian’s guidance at all times. You and Your parents/legal guardians confirm that the Service is offered to You for Your enjoyment and this Platform shall constitute a legally binding agreement between Us and Your parents/guardians who are contracting on behalf of You. Some content offered on the site may not be appropriate for viewership by children. Parents and/or legal guardians are advised to comply with applicable laws and exercise discretion before allowing their children and/or wards to access content on the Service. Where Users are below the Age of Majority, all references to “User”, “You” and “Your” shall mean and include You and Your parents/ legal guardians acting for and on Your behalf for Your benefit. The Service may include a section that exclusively provides access to only children-friendly content. However, in all cases, only persons of the Age of Majority are allowed to register any account on the Service as an authorized User and such person will alone be responsible for the operation of any such account.

16. CHILD SAFETY STANDARDS

Last updated: October 10, 2026

16.1 Our Commitment to Child Safety

Daiv, operated by DAIVBHARATHI TECHNOLOGIES PRIVATE LIMITED, is committed to protecting children and maintaining a safe environment for users of the Daiv mobile application and its associated services.

Daiv prohibits Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM). We do not permit our application or services to be used to facilitate, promote, distribute, or engage in child sexual abuse or exploitation.

16.2 Prohibition of Child Sexual Abuse and Exploitation (CSAE)

Daiv strictly prohibits content, activity, or behaviour that sexually abuses, exploits, or endangers children.

The following activities are prohibited on Daiv:

• Creating, uploading, sharing, requesting, distributing, or accessing Child Sexual Abuse Material (CSAM).
• Grooming, soliciting, coercing, or attempting to sexually exploit a child.
• Sexual harassment, sextortion, trafficking, or other sexual exploitation involving children.
• Using Daiv to facilitate, encourage, promote, or coordinate child sexual abuse or exploitation.
• Any other content or behaviour that sexually exploits or endangers a minor.

These prohibitions apply to user accounts, communications, user-generated content, and other activities associated with Daiv.

16.3 Reporting Child Safety Concerns

Users can report suspected child sexual abuse, exploitation, or other child-safety concerns by contacting our designated child-safety contact.

Child Safety Contact Email: social@daiv.co.in

Please provide a description of the concern and relevant information that can help us investigate the report.

Do not download, forward, upload, or redistribute suspected illegal child sexual abuse material.

Reports will be reviewed and handled in accordance with applicable laws and our child-safety procedures.

16.4 Content Removal and Account Enforcement

Daiv will review reports of suspected child sexual abuse and exploitation and take appropriate action in accordance with these standards and applicable law.

Depending on the circumstances, enforcement actions may include:

• Removing prohibited content.
• Restricting, suspending, or terminating accounts involved in violations.
• Preserving relevant information where legally appropriate.
• Reporting suspected illegal activity or material to the appropriate authorities where required by law.
• Taking additional measures necessary to protect children and prevent further violations.

Daiv does not tolerate the use of its services to facilitate child sexual abuse or exploitation.

16.5 Compliance with Child Safety Laws

DAIVBHARATHI TECHNOLOGIES PRIVATE LIMITED is committed to complying with applicable child-safety laws and regulations.

We will cooperate with relevant authorities and follow applicable legal requirements concerning suspected child sexual abuse material, child exploitation, reporting, and the protection of children.

16.6 Child Safety Point of Contact

For child-safety concerns, suspected CSAE or CSAM reports, and enquiries regarding our child-safety standards, please contact:

Organisation: DAIVBHARATHI TECHNOLOGIES PRIVATE LIMITED

Application: Daiv

Designated Child Safety Contact: social@daiv.co.in

This contact is intended to receive child-safety reports and respond to relevant enquiries regarding our child-safety standards and procedures.

17. Links to Other/Third-Party Platforms

The Platform contains links to third-party/ external Platforms including Our partners. The Platform is not responsible for the privacy policy or practices on such linked third-party/ external sites not controlled/ operated by Us. This Privacy Policy only governs information collected on the Site(s). When linking to a third-party/ external Platform, You must read the privacy policy stated on their Platform not controlled/ operated by Us.

18. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting You can activate to signal Your privacy preference not to have data about Your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, We do not currently respond to DNT browser signals or any other mechanism that automatically communicates Your choice not to be tracked online.

19. Your Consent

You Consent to Our Privacy Policy and agree to its terms by using the Platform. If You wish to be informed about what Personal Data We hold about You and if You want it to be removed from Our systems, please email Us at support@daiv.co.in.

20. Amendments to This Policy

If We decide to alter Our Privacy Policy, We will update this Privacy Policy to reflect the changes so You are always informed of what information We collect, how We use it, and under what circumstances, if any, We release it. We urge You to examine Our policy on a regular basis for the most up-to-date information.

21. Complaints and Grievance Redressal

Any complaints or request or concerns with regards to use, processing or disclosure of information provided by You or breach of these terms may be taken up with the designated grievance redressal officer. For this purpose, We have designated Daiv as the grievance officer, who will redress the grievances of the Visitors expeditiously but within one month from the date of receipt of grievance, and who can be reached by sending an email to support@daiv.co.in.

22. How You Can Contact Us

If You have any comments or questions about the collection, use or disclosure of Your Personal Data or this Privacy Policy, please contact Us in writing referencing ‘Privacy Policy’:

Data Protection Officer

Name: Daiv

Address: Bangalore

Email: support@daiv.co.in